  Lowest
Price Guaranteed on our Exclusive Rates!
Make
a reservation at any of ’s special discounted rate properties
using the logo above and you will get the Internet’s lowest
rate for that accommodation. Period!
If
you find a lower rate on another website within 24 hours of purchase,
for exactly the same dates, and accommodations purchased, we’ll
meet that price, and beat it by 10%.
| Note:
This guarantee does not apply to credential, negotiated, convention,
award redemption, coupon, package, or travel industry rate
programs. Currency conversions do not apply. |
Example
| FAQs | Terms and Conditions
| Guarantee
Claim Form
| "Lowest
Prices -- Guaranteed"
Example: Hotel reservation on = $100
Hotel
reservation on another site (at a lower rate) = $90
"Lowest
Price - Guaranteed" Credit = $19 in your pocket (That's
10% better than the lower rate!)
Step 1: You select a hotel with a "Exclusive
Rate" logo next to it, view the Terms and Conditions,
and then book the hotel reservation on .
Step 2: If you find a lower room rate, per night,
on another website - for the same hotel, night, room type,
and number of travelers - you may fill out and submit an
online Guarantee Claim Form within 24 hours of booking your
original hotel reservation on .
Step 3: Assuming your reservation has been confirmed
- and the rate on the other website is still available,
bookable, and lower than ’ best available Exclusive Rate
- we'll refund you the difference, plus give you an additional
10% off the lower rate.
Step 4: Feel confident that you'll find the lowest
hotel prices only at hotelsdisneyland.com. |
Frequently
Asked Questions
Q: How can I make a Lowest Prices - Guaranteed claim?
A: We're so confident that we've got the lowest hotel prices
that we guarantee it! If you find a lower rate on another website,
you can file a Lowest Prices - Guaranteed claim with us and, if
the claim is approved, we'll honor the lower rate, plus give you
an additional 10% off the lower rate. Here's how it works:
| 
Book a prepaid Exclusive Rate hotel room (it must have an
"Exclusive Rate" logo next to it) on our site
and get a reservation confirmation number from us via e-mail.
If you find a lower rate on another website, submit an online
Guarantee
Claim Form within 24 hours of booking your original
reservation with us.
The lower rate on the other website, which we need to be
able to verify, must be for the same hotel, same room type,
same number of guests, same dates, in the same currency
(US Dollars), and must be publicly viewable and bookable
on the other website.
If we can verify that your claim meets all the rules for
our Lowest Prices - Guaranteed program, as well as our Lowest
Prices - Guaranteed Terms and Conditions,
we'll honor the lower rate, plus give you an additional
10% off the lower rate. |
Q:
If I find a lower rate on another website, how do I contact your
site?
A: If you find a lower rate on another website, you must
complete and submit the online Guarantee
Claim Form within 24 hours of booking your original Lowest
Prices - Guaranteed reservation with us.
Q: What is the turnaround time for adjusting my rate?
A: The standard Lowest Prices - Guaranteed claim-processing
time is 24 hours.
Q: When will I receive details regarding my refund?
A: After we have processed your claim, we will send you
an e-mail confirmation with details regarding your refund.
"Lowest Prices - Guaranteed"
Terms and Conditions (subject to change without notice)
|
Our "Lowest Prices - Guaranteed" program applies
to a prepaid room reserved on our "Site" at an
Exclusive Rate branded with our "Exclusive Rate"
logo. Our Exclusive Rates are the lowest prices publicly
available to leisure-travel consumers on the Internet when
compared to the same lodging products available on other
websites.
Here's how our Lowest Prices - Guaranteed claim process
works: |
| |
Before asserting a Lowest Prices - Guaranteed claim, you
must have booked a prepaid room on our Site at an Exclusive
Rate and received a valid reservation confirmation number
from us.
You
must submit the claim that you found a lower rate on another
website by completing and submitting the online Guarantee
Claim Form within 24 hours of booking your original reservation
with us.
We must be able to verify the lower rate on the other
website. The lower rate on the other website must be for the
same hotel, same room type, same number of guests, same dates,
in the same currency (US Dollars), and must be publicly viewable
(i.e., the general public must be able to view the rate on
the website) and bookable (i.e., the rate is currently available
and can be reserved online) via the Internet. For a multiple-night
stay, the total room cost for the stay will be evaluated in
determining whether the other website has a lower rate.
We must be able to verify, to our satisfaction, that your
claim meets all conditions of our Lowest Prices - Guaranteed
program and these Terms and Conditions, and that it has been
submitted properly.
For purposes of our Lowest Prices - Guaranteed program,
the Exclusive Rate includes the room rate only and does not
include any taxes or tariffs (i.e. federal, state, provincial,
local, or otherwise), or any guest fees or charges that may
be imposed by a hotel on a guest's stay.
Provided you meet all of the conditions herein, we will
honor the lower rate found on the other website, plus give
you an additional 10% off the lower rate, only if the lower
rate is not then offered under our Lowest Prices - Guaranteed
Exclusive Rates. However, if a new Exclusive Rate becomes
available to us, which is equal to or lower than the rate
on the other website, that rate will be applied to your reservation,
and any claim under our Low est Prices - Guaranteed program
will not be honored
The standard Lowest Prices - Guaranteed claims processing
time for a legitimate, non-excluded claim is 24 hours. Any
rate change is not effective until you receive confirmation
via e-mail, which will also provide details regarding your
refund (no refund will be processed for any reservation for
which payment in full is not received).
If your hotel stay begins before e-mail confirmation is
received from us, the original Exclusive Rate will remain
in effect. |
|
The terms of our Lowest Prices - Guaranteed program do not
apply to the following rates or offers which may be found
on another website: |
| |
Any special rates that are available only to members of
membership clubs or programs, negotiated rates, corporate
rates, convention/group rates, wholesale rates, affinity/
association/government rates, rates that require coupon/certificate
redemption, rates that are part of a travel package, deal,
or bundle which includes more than hotel accommodations, such
as parking, meals, entertainment, etc.;
Rates offered without the specific hotel and location
being disclosed until the consumer completes the booking process;
or
Any other special or promotional offers or discounts |
|
The terms of our Lowest Prices - Guaranteed program do not
apply to the following rates or offers which may be found
on our Site: |
| |
Reservations for rates that are not identified as Exclusive
Rates requiring pre-payment at the time of booking;
Any other special or promotional offers or discounts;
or
Rates for hotel stays during holidays and special events,
such as New Year's, the Super Bowl, Mardi Gras, JazzFest,
etc. |
| No
cash or other substitution, assignment, or transfer of a
Lowest Prices - Guaranteed Exclusive Rate shall be permitted,
except as expressly set forth herein. |
|
Offer void where prohibited by law. We reserve the right
to modify, alter, suspend, or terminate our Lowest Prices
- Guaranteed program at any time without prior notice at
our sole discretion. We reserve the right in our sole discretion
to disqualify any individual or entity found to be tampering
with our Lowest Prices - Guaranteed process or operation
of the program, or to be acting in violation of these Terms
and Conditions, our Terms of Use (which are incorporated
herein by reference), or in a fraudulent, disruptive, or
deceptive manner. |
|
Any claim that is determined to be incomplete or inaccurate,
or is otherwise determined to be fraudulent, disruptive,
or deceptive, in our sole discretion, will not be honored
and will be disqualified and denied automatically without
further communication with consumer. |
Guarantee
Claim Form: Click
Here |
